Terms of Service

Effective date: August 18, 2025

Acceptance of terms

By accessing or using the Paylap Pet Care website or app, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use the platform.

Who can use Paylap

You must be at least 18 years old, or use the platform under the supervision of a parent or guardian, and provide accurate information when creating an account.

Your account

You are responsible for activity under your account and for keeping your login and OTP details secure. Notify us immediately of any unauthorised use.

Listings, adoptions & sales

Pet listings are created by users. Paylap is a platform that connects pet owners, adopters and rescuers — we are not a party to any adoption, sale or transaction, and we do not guarantee the accuracy of listings or the conduct of users. Always verify details and meet safely.

Rescues & donations

Rescue cases and donations are coordinated between users, rescuers and NGOs. While we provide tools for transparency, we do not guarantee outcomes. Donations are made at your discretion.

AI features are not professional advice

The AI PetCare assistant and AI rescue analysis provide general guidance only and are not a substitute for a qualified veterinarian. In an emergency, contact a vet immediately.

Acceptable use

Do not post false, harmful, illegal, or abusive content; do not misuse listings, harass other users, or attempt to disrupt the platform. We may remove content or suspend accounts that violate these terms.

Intellectual property

The Paylap name, logo, and platform are owned by us. User-submitted content remains yours, but you grant us a licence to display it for operating the service.

Limitation of liability

The platform is provided "as is". To the extent permitted by law, Paylap is not liable for damages arising from use of the platform, user conduct, or transactions between users.

Changes to these terms

We may update these terms from time to time. Continued use after changes means you accept the updated terms.

Contact

Questions about these terms? Reach us through the contact form. Contact us.

This is a general template and should be reviewed by legal counsel before relying on it.